Refund and cancelation policy

1. Since all orders are customized as per the customer’s requirement and are perishable in nature, refund on any cancellation is not possible on the same day.
2. It is required that 6 hrs prior notice of cancellation be given for regular cakes and 1-days prior notice be given for Large or Special Cakes. Refund charges of 10% per order shall be applicable.
3. Cancellation of Order shall be mailed by the customer at with the Subject : “ Cancellation Request” and specifying in the mail and or phoning to our store number 7207086219
I Order ID
ii Reasons for Cancellation
4. Eat n joy bakers will issue a refund to the same card/account/medium through which you have made the payment in case of cancellation
5. All refunds shall be made within the period of 7-10 working days from the date of cancellation.
6. It is entirely up to Eat n joy discretion, to change, cancel, refund or otherwise offer any other option to the customer.
7. In case of any refund, the amount will be credited as Eat N Joy Cash points into your Eat N Joy Wallet for any future purchase.

Order Rejection:
Eat n joy Bakers reserves the right to modify/cancel the order if the furnished details are not clear or insufficient for processing the order.

Order Cancellation:
In every case that a customer wants to cancel an order, 10% of the order amount will be charged towards processing & other expenses. Customers must contact the Customer Service number at to cancel an order and or call our store number 7207086219

Return Policy:
At Eat n joy bakers we want you to be completely satisfied with your purchase and enjoy your shopping experience. We have framed our Return Policy to meet your various complaints. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

Refund against cancelled orders:
Refund will be made only against approved cancelled orders with in 7 to 10 days